Switch offer
Moving from another platform? 3 months of Pro free.
Bring everything in one click: connect your old store with its API key and your catalogue, keys, customers and order history come over. Then check your eligibility from Billing and your new store gets Pro for 90 days. No payment details, nothing renews.
One claim per store, approved on the spot or checked by a person. Offer terms
How it works
Four steps, no card
- 1
Open a free store
Sign up and create your store. No card, no payment details.
- 2
Bring everything in one click
In Settings, Import and export, connect your old store with its API key: products, keys, customers, order history, coupons and reviews come over in one go. A CSV importer is there too.
- 3
Check eligibility from Billing
Pick the platform you are leaving and connect it with the same API key. We read the store's age and completed sales and show you the numbers; the key is never stored.
- 4
Get Pro for 90 days
A store created at least 30 days ago with at least $1,000 in completed sales from at least 10 different buyers is approved on the spot. Otherwise send the link to your store and a person checks it.
What you get
Pro, free for 90 days
Everything in Pro, the plan that normally costs $27.98/mo. When the 90 days end the store simply returns to Free: your products, orders and balance stay exactly as they are.
Compare every plan · How Hidden compares with other platforms
- Unlimited products
- Every premium storefront theme
- Your own prefix on order IDs
- A custom domain for your store
- 10 team members
- Unlimited webhook endpoints with 30-day delivery logs
- The Discord bot, which grants and removes roles for you
- Advanced analytics and priority support
Terms
Offer terms
Short, and meant to be read.
- 1.For stores that are new to Hidden and move their catalogue from another platform, by importing it or recreating it.
- 2.One claim per store, and the offer applies once per store.
- 3.Instant approval: connect your store on the other platform with its API key, and if it was created at least 30 days ago and has at least $1,000 in completed sales from at least 10 different buyers, the offer is applied right away. Sales paid from store balance, marked paid by hand, bought by you or in another currency without a dollar amount do not count. We keep the detected numbers as the record of the check, never the key.
- 4.Otherwise send the link to your store and a person checks it. Approval is at our discretion, and we may ask for more proof that the store is yours.
- 5.One claim per store on the other platform: a source store that was already used for a claim cannot be used again. If you already have a claim on another store, a person checks the new one.
- 6.An approved store gets Pro for 90 days at no charge. Nothing renews and no payment details are needed: afterwards the store returns to Free unless you buy a plan.
- 7.If the store already runs a paid Pro period, the 90 days are added to its end. A running Starter period is upgraded to Pro from the day of approval, for 90 days or until the paid Starter period would have ended, whichever is later, so no paid day is lost. Enterprise stores cannot claim.
- 8.The usual Terms and content rules apply. Legal digital goods only.
- 9.We may change or end the offer at any time. Claims sent before then are still reviewed.
The offer sits on top of the Terms of service, which apply as usual.
Questions
Switching, answered
Any platform where you ran a store selling digital goods. The claim form lists SellAuth, Sell.app, Komerza, SellHub, Shoppy, Sellix, and "Another platform" covers the rest.
Moving from SellAuth, Sell.app, Komerza, SellHub or Shoppy? Connect the store with its API key and the check is instant: at least 30 days old and at least $1,000 in completed sales from at least 10 different buyers means approval on the spot, with the detected numbers kept as the record and the key never stored. For other platforms, or if the check does not pass, send the public link to your store and a person checks it. We may ask for more, such as a screenshot of your seller dashboard.
Moving from another platform? Bring everything in one click. In Settings, Import and export, connect your old store with its API key and your products, keys, customers, order history, coupons and reviews come over in one go, free on every plan. A CSV importer is there for anything an API does not share.
The store returns to Free. There is still no platform fee. Nothing is charged, nothing renews and nothing is deleted. If you want to keep Pro, buy it from Billing whenever you like.
Yes. The 90 free days are added to the end of your current Pro period. Enterprise stores cannot claim, since Enterprise already includes everything in Pro.
Each store is reviewed on its own, and each needs its own catalogue moved from another platform. One claim per store, and the offer applies once per store.
An API check is instant: when every rule passes, Pro is on before you leave the page. A link claim is reviewed by a person, and we email you the result either way. If a claim is declined you get the reason and can send a new one with more proof.